Museums neglecting needs of researchers?

/ Jane Stevenson


A recent RIN report ‘Discovering Physical Objects’ looks at how researchers find out about collections of objects relevant to their research. The report relates to museum objects rather than archives, but as ever, the Archives Hub feel that its always worth looking at library and museum studies, and seeing how they might apply to the world of archives.

Well, the results don’t seem to be very surprising. Researchers want online finding aids but are unaware of those that exist; they want contact with curatorial staff; and access to objects amongst museums is inconsistent.

I was interested to see that access to online finding aids NOW is more important than access to ‘perfect’ descriptions. The report states “technological developments that allow researchers
and others to easily add to and amend the content of these records have the potential to help all museums and other collections to improve the quality of their records.” I assume the report is reflecting what researchers have actually said here, rather than making an assumption, although the wording doesn’t make this explicit.

On the whole, the report gives the impression that museums are really rather behind the archive community in providing online access to descriptions. I’m curious about the statement that ‘only a few have the needs of researchers in mind’ when they create their online finding aids – I’d like to know more about this and the the evidence for it.

I’m surprised that curators apparently underestimate the value of online finding aids. It certainly seems that museum curators have not generally embraced technical possibilities and are not really into the spirit of collaboration and sharing.

The ways forward that the report recommends fit in quite nicely with the Hub’s ethos: to make museum descriptions open and interoperable so that people can create their own interfaces sourcing the data. We’ll keep an eye on the progress of Culture24 with interest.

Image from RIN report: Discovering Physical Objects (2009)

Let there be images!

/ Jane Stevenson


I’m embroiled in our Enhancement Project at the moment, part of which is about enabling images to be displayed within the Archives Hub. Well, it’s actually more than that – it’s about using the tag and related tags to enable links to digital representations of archives and to enable images to be embedded at collection and item level. It’s something we’re really excited about, and we feel that it’s important to make this step in order to keep the Archives Hub moving onwards and upwards.

Due to the distributed nature of the Archives Hub, we aren’t able to use the element, but we’ve made the most of the tags on offer. We’re implementing options for embedded images; links to files; thumbnail links to full-size images; groups of images representing the same item.

We’ve made a conscious effort to implement this in a very standards-based way. I suppose you could say that the principle should be that if the EAD records are put into another system, everything should still work, and the markup does allow for this. I think that this approach is also important because we have a service where we are not creating the data – our contributors are – so we need to try to meet their various requirements whilst at the same time not knowing exactly what they will contribute. For example, we have to be aware that they might enter a large, high resolution image as a thumbnail and the system needs to be able to cope with this. I see it as a learning experience for both us and our contributors, and I think that it’s important to take that sort of perspective with the Hub.

I do hope that Hub contributors take advantage of this development. It will be great for them to be able to include images and link directly to content. We’ve made it very easy to add the necessary markup by providing the facility to do this within our new Data Creation and Editing Template, so there is no need to get down and dirty with the EAD markup unless they want to. We’ll be talking to our contributors about this at our workshops in March/April, which are already pretty much full, so that’s a good indication for us.

For more information, see our page on adding digital objects to Hub descriptions.

The Archives 2.0 Hub

/ Jane Stevenson

No…we’re not thinking of changing the name…but I am thinking about a presentation that I’m giving on the Archives Hub in the context of ‘Archives 2.0’.

We’ve been doing a great deal of work recently that relates to the interoperability of the Hub. As part of an Enhancements Project taking place at Mimas, we are promoting data sharing, and an important part of this is work on import and export routines between services. Ideally, of course, it would be great to share data without any need for complex routines that effectively alter the structure of the data to make it suitable for different services, and remote searching of other data sources is something that we are also going to be looking at. But I guess that whilst we like to think of our service as interoperable, it’s currently still within certain limitations. It is problematic even sharing data held as EAD (Encoded Archival Description XML for archives) because EAD is really quite a permissive standard, allowing a great deal of flexibility and thus in some ways inhibiting easy data exchange. It is even more challenging to share data held in different databases. Many archives use the CALM system or the AdLib system, and we are working towards improving the export option from these systems, thus allowing archivists to have all of the advantages of an integrated management system, whilst at the same time enabling them to contribute to a cross-searching service such as the Hub.

I firmly believe that Archives 2.0, as an implementation of Web2.0 for archives, should primarily be viewed as an attitude rather than a suite of tools or services, characterised by openness, sharing, experimentation, collaboration, integration and flexibility that enables us to meet different user needs. Whilst widgets and whizzy features on websites are certainly a way to work towards this, I do think that more fundamentally we should be thinking about the data itself and how we can open this up.

Charles Darwin and Evolution

/ Jane Stevenson

Endangered species This year sees the 200th anniversary of the birth of the geologist and naturalist Charles Darwin (1809-1892) and the 150th anniversary of the publication of his revolutionary book On the Origin of Species, which explained his theory of natural selection and evolution.

Image: Detail of a design by Tom Eckersley (1914-1995) for the World Wildlife Fund (now WWF-UK), showing species in danger of extinction – due to some very un-natural selection.

Image provided by University of the Arts London with all rights reserved by the owners: the Tom Eckersley Estate and London College of Communication. Image taken by Graham Goldwater, with rights reserved by University of the Arts London, contact: archive-enquiries@arts.ac.uk, 02075 149 335.

Its a matter of research

/ Jane Stevenson

I’ve just been reading an article by Elizabeth Shepherd in the December 2008 ARC magazine, asking whether research matters within archives and records management. The ‘anti-intellectualism’ that Terry Cook refers to is something that I can recognise, not least because I was that way inclined as a younger archivist. I remember wanting the MA course to give me the practical skills necessary to become an archivist, and wanting to get on with the real hands-on stuff of collecting, appraising, cataloguing and preserving, once I started work. It seemed to me at the time that this was what was important – ‘its all very well theorising, but you need to get on and do it’ kind of attitude. It took me quite a few years to realise that this was a misplaced notion. It seems obvious to me now that you need to ask yourself ‘why’ you are doing something as a fundamental part of the process.

To take EAD as an example, when I talk to students about using EAD, I think that what is most important is to impress upon them why they might use it – why it is of benefit, and, indeed, what its shortcomings might be. The ‘why’ needs to come before the ‘how’. It is so important to have a firm understanding, which helps to facilitate the proper evaluation and application of a standard. The idea of just going ahead and doing something because its always been done, or because most people are doing it, just seems anathema to me now.

I absolutely agree with Elizabeth that we have to think in terms of working on the mindset of the archivist or records manager. This is something I’ve written about in a chapter for a recent book, What Are Archives? Cultural and Theoretical Perspectives: A Reader. In terms of issues like data structure, format, cataloguing, and dissemination, archivists and records managers need to understand the benefits and the wider implications of the various options available. It seems hardly worth saying that archivists should think about sustainability and think long-term (although clearly this is not always easy). We need to be open to the possibilities of new technologies and see them as exciting opportunities – which is not to say that we should adopt them simply because they are new and novel – but sticking with old methods and ways of thinking in a fast changing world may leave us disengaged, and separated from our stakeholders and users.

Whilst the Archives Hub has a very practical raison d’etre, we do also involve ourselves in research, and this is essential when you are looking to harness new technologies for the benefit of effective cross-searching and dissemination of information. Whilst we are, I am sure, as guilty as many people, of introducing the odd feature without proper critical thought about why, about the wider implications, about things like sustainability and future planning, we generally do endeavour to operate on a sound theoretical basis.

I think that it would be worth services, like the Archives Hub, thinking about working more closely with researchers on topics like the evaluation of online services, the changing patterns of user behaviour, the benefits of a National Archives Network, the use of EAD…there are many options, but all of them would be of benefit in helping us to gain a greater sense of WHY.

The Welsh in Patagonia

/ Jane Stevenson

Welsh settlers

This month we have our first bi-lingual pages, as look at the founding of a Welsh-speaking settlement in Argentina in the mid-19th century.

Elen Wyn Simpson, Assistant Archivist at Bangor University, has provided an introduction (in both Welsh and English) to the highlighted collections, and four striking photographs of the settlers. There are also links to related websites and some suggested reading.

Above: Building a road to the Andes, near ‘Afon y Mynach‘ in 1888. At the left, in a white coat, stands Llwyd ap Iwan, who was murdered in 1909, some say by Butch Cassidy and Sundance Kid. Photo copyright © Bangor University.

Typewriters and Office Machines

/ Jane Stevenson

TypewriterFor our feature this December, we look at typewriters and their impact on office workers in collections at The Women’s Library and other collections around the UK.

Throughout the 20th century female typists were a key part of office life, resulting in an uneasy relationship between the workforce and the machine.

The Women’s Library have provided an introduction and some suggested reading, and there are links to related websites.

And the subject of a previous feature also gets a mention: Betty Boothroyd, Speaker of the House of Commons, 1992-2000, at one time worked as a secretary.

Illustration: Untitled [typewriter covered with beads], 2003, by Brigitte Williams, University for the Creative Arts at Farnham. Photo courtesy of VADS

Thoughts on context and bias

/ Jane Stevenson

The importance of context is always emphasised when thinking about how to present archives to researchers. At a recent seminar series I attended in the beautiful town of Lewes, East Sussex (pictured), Mike Savage of the University of Manchester talked about a well-known social survey by Elizabeth Bott, carried out in the 1950s, where 32 couples were interviewed about their relationships. Much of the contextual material was left out of the resultant book, so it was effectively stripped away from the findings. But closer analysis of the survey shows that the selection of the couples themselves was significant – the notes (unpublished) reveal why people volunteered for the study. There was quite a long process of application and most people who ended up taking part had interest in the research as a social activity. This is an important piece of the whole picture and would have had an effect on the findings. The research process itself is an important part of the whole picture.

Social scientists need to find methods to extract key findings from diverse archive sources, often covering long periods. Mike referred to the need to avoid the ‘juicy quotes syndrome’ and talked in detail about sampling methods, all of which have their pros and cons. He referred, for example, to ‘trend analysis’, which strips out the contextual detail (e.g. economic indicators, studies of changing attitudes). Processes and methods get forgotten about.

Archived qualitative data does not allow this abstraction from context and hence cannot deploy representative or aggregate findings. In this sense, qualitative data may have something to teach the social scientist in terms of the importance of context.

Archivists need to think carefully about the whole picture: what they are presenting to users and what they are leaving out. The whole question of subjectivity is a complex one. The social scientist must build the biases of inquiry into their analysis of qualitative data, and this distinguishes it from quantitative data. There is a need to develop clear analytical strategies to allow rigorous yet partial examination of such data – it is important not to give a false sense of the completeness of the data.

At the seminar, there was a great deal of discussion about methodology, the bias of the archive and the life of the archive itself. A particularly interesting talk from Carolyn Hamilton of the University of Cape Town referred to ways of using archival sources to study pre-colonial South Africa. The colonial archive is itself an expression of the power and dominance of the ruling elite – so what can it meaningfully say about the indigenous population? It is profoundly contaminated as evidence, and yet by the very act of proclaiming their dominance, the rulers shed light on those they claim the right to rule. In fact, the colonial archive brims with material germane to the pre-colonial past, but it is important to think about how to approach it and analyse it. Historians tend to study the archive ‘against the grain’ in order to mine it against its basic bias.

A similar situation of bias, although in a very different context, occurs with a community ‘archive’ website such as MyBrightonAndHove: www.mybrightonandhove.org.uk. Jack Latimer of QueenSpark Books talked about how this Website has become a very successful community website where people post images, stories and comments about their local community and history. It is very active, with around 1,300 visits per day and around 10-20 comments put up per day. But of course, this is also a skewed history – maybe a history that is born out of nostalgia, and obviously a self-selecting group of people.

John Hay, of the University of Wolverhampton, gave us a very engaging presentation about archives relating to deaf people and deaf culture. One thing that struck me was his wish to have an archive that represents the achievements of deaf people within society – here we come to another sort of bias. This does, of course, sound like a very worthwhile idea, especially, as John explained, when you consider how the deaf have been treated in the past, pretty much as second class citizens and victims of an affliction. But it does raise the question of whether an archive should have a goal of celebration or creating a certain image. Should it actually seek to gather any and all materials and artefacts that reflect the history of deaf people in the UK? Or is it perfectly valid to want to create something that is intended to be positive and affirming?

Archives may be a result of discourses and may in turn mould discourses, which in turn may give shape to practices that shape the archive. This, as Ann Cvetkovich of the University of Texas postulated, could be thought of as the public life of archive. If we accept that the archive has public life, then maybe it requires methodologically its own biography. The Archive acquires a provenance, is a part of the history of institution housing it. The Archive itself could be seen as a biographical subject.