Museums neglecting needs of researchers?


A recent RIN report ‘Discovering Physical Objects’ looks at how researchers find out about collections of objects relevant to their research. The report relates to museum objects rather than archives, but as ever, the Archives Hub feel that its always worth looking at library and museum studies, and seeing how they might apply to the world of archives.

Well, the results don’t seem to be very surprising. Researchers want online finding aids but are unaware of those that exist; they want contact with curatorial staff; and access to objects amongst museums is inconsistent.

I was interested to see that access to online finding aids NOW is more important than access to ‘perfect’ descriptions. The report states “technological developments that allow researchers
and others to easily add to and amend the content of these records have the potential to help all museums and other collections to improve the quality of their records.” I assume the report is reflecting what researchers have actually said here, rather than making an assumption, although the wording doesn’t make this explicit.

On the whole, the report gives the impression that museums are really rather behind the archive community in providing online access to descriptions. I’m curious about the statement that ‘only a few have the needs of researchers in mind’ when they create their online finding aids – I’d like to know more about this and the the evidence for it.

I’m surprised that curators apparently underestimate the value of online finding aids. It certainly seems that museum curators have not generally embraced technical possibilities and are not really into the spirit of collaboration and sharing.

The ways forward that the report recommends fit in quite nicely with the Hub’s ethos: to make museum descriptions open and interoperable so that people can create their own interfaces sourcing the data. We’ll keep an eye on the progress of Culture24 with interest.

Image from RIN report: Discovering Physical Objects (2009)

How green are our online services?

Picture of fig plant and monitor
The Museums Computer Group’s JISCmail list had an interesting thread yesterday discussing the environmental impact and sustainability of museums’ online services. Matthew Cock of the British Museum started it off with this question:

I was thinking about how a museum might make its activities more sustainable, in terms of reducing its carbon footprint, etc. And then I got to thinking about the museum’s website (as is my job) and the internet in general. On a large scale, how much energy does the internet use up? Is anyone aware of any figures? On a local scale, we could evaluate the energy used up by the servers hosting our site, and the PCs and infrastructure inside our Museum. But how far could we decrease these (I’m not going to even mention ‘off-setting’ as an option), even as we aim to increase our site visits, and ensure good bandwidth and zero downtime? We increasingly demand that our websites are accessible, and require of 3rd parties that they help us to achieve that – is there a place for requirements that our ISPs use renewable sources of energy?

All the servers we’re using require lots of power to run and to keep them cool. Is that offset by the trips we save people making by putting lots of the information they need online?

I wasn’t sure about this comment from Nick Poole though:

If we are talking about the environmental impact specifically of digital publishing by museums, then I would argue that this is offset by several orders of magnitude by the mostly tedious and tangential blogosphere. If we’re talking about personal choices, preventing unnecessary blogging would probably be up there at number one on my list.

Oh dear. Should we shut this blog down?

Balancing access and profit in the cultural sector

Externaliew of the National Gallery, London
A one-day conference (Connecting Culture and Commerce: Getting the Balance Right) at the National Gallery in London on Friday examined the ways in which cultural institutions can exploit their collections for commercial gain, while making them as widely accessible as possible. Much of the emphasis was on the world of museums and galleries, but the issues discussed were very relevant to libraries and archives too.

The day began with a conversation between the BBC’s Creative Director, Alan Yentob, and the Director of the National Portrait Gallery, Sandy Nairne. They discussed the impact of technology on the way that the BBC negotiates rights with programme-makers as well as the ways in which the BBC’s audience now expect to be able to view programmes on demand, often through mobile devices. The recent licence-fee discussions were also touched upon, in terms of the new willingness by the corporation to make the programmes in its archive available.

It was interesting to hear about the hierarchy of television programmes: some being extremely popular in the short term, but with little long-term value (e.g. Strictly Come Dancing), with others, particularly documentaries and programmes about the arts, seen as having more long-term ‘view again’ appeal. The negotiations on broadcasting rights for these different categories of programme will therefore be different. The ‘Long Tail’ effect was not mentioned in the discussion, but it seems likely that there will be a demand for niche programmes in the same way as there is a long-term demand for the obsure books and movies that can now be obtained through on-line stores.

In response to a question from the floor about what cultural institutions can do to make things easier for broadcasters, Yentob suggested that linking the stand-alone websites of all the museums and galleries would be a good move. He also felt that museums should make their hidden treasures more obvious, to increase people’s interest in them. Sandy Nairne added that having the materials properly indexed and with appropriate contextual information was vitally important, sentiments which are certainly held dear by the Archives Hub team.

Over the day the importance of a clear framework and agreed common vocabulary for the description of rights, licences and intended uses was articulated on several occasions. The impossibility of small institutions being able to cope with such complex issues on their own was also mentioned more than once.

Gretchen Wagner gave a presentation about the approach of ARTstor and suggested that neither litigation nor legislation were likely to help resolve conflicts around matters of copyright (legislation being much more likely to be influenced by the wealthy publishing lobby than by the impoverished cultural sector). Her solution was for community-derived solutions such as Creative Commons and ARTstor itself to be the way forward. The Victoria and Albert Museum’s recent decision to make some images available free for academic use was mentioned several times during the day, and not always with approval.

The results of a London School of Economics research project into the economic, social and creative impacts of museums and galleries were presented by Tony Travers. The report was very positive about the contribution made by the institutions covered, but Travers expressed concern about the level of current investment into the sector and predicted that this will eventually have an impact, drawing analogies with the lack of investment in UK railways over the last 40 years.

One point I found particularly interesting during the day was in relation to the ‘Open Access’ argument for journal articles. One speaker complained that the big publishers of journals insisted that authors of articles had to sign away their copyright before publication. Charles Oppenheim of Loughborough University pointed out that if an author refuses to assign their copyright (and threatens to publish elsewhere instead), the publisher will produce a licence form instead, allowing the author to retain their rights. As authors of articles are not originally offered a choice in the matter, I’m sure many are unaware of this option (I certainly was).

Update: you can now sign a petition in support of the European Commission’s proposed Open Access Self-Archiving Mandate, which supports the principle of providing free access to publicly-funded research.